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Schedule your creation to send on a future date

Uma -

With Smilebox, you can schedule your creation to send on a future date. This feature is great for birthdays, holidays or any time you want to spread more happy!

Please note: You can schedule the delivery of your creation up to 60 days in advance. By default, creations will be sent immediately. 

For help canceling your scheduled send, please see the bottom of this article.

 

How to schedule a send

Select “Share, Print, or DVD along the top, and then select the first “Send” option  (as shown below).

 

Share Print or DVD.png

 

email_creation.png

 

Here, you will see the "Send Your Personalized Creation" page.

Click the arrow under "Choose when to send:" and pick a date (up to 60 days ahead of time) from the drop-down menu.

 

schedule_send.png

After your creation is scheduled, you will receive an immediate confirmation and a scheduled send confirmation email that indicates "Your Smilebox was scheduled successfully".

 

How to cancel a scheduled send

If you need to cancel the scheduled delivery of your creation, you can do so by logging into your Account Information page at http://my.smilebox.com. 

Locate your scheduled send under "My Sent and Posted Creations" and click "Cancel Send" (shown below).

cancel_scheduled_send.png

 

If you are experiencing trouble or have any questions, please email us at support@smilebox.com or submit a request.

 

 

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