Once you've personalized and previewed your creation, you're ready to send a Smilebox!
If you're having trouble sending or posting your creation, please click here.
How to send a Smilebox creation
Select “Share, Print, or DVD” along the top, and then select the first “Send” option (as shown below).
Here, you will see the "Send Your Personalized Creation" page where you can:
- Add recipients under "To:"
- Update your Smilebox Address List
- Import email addresses
- Choose when to send your creation
- Include a subject and message
To send to multiple recipients, separate each email address with a comma. For help importing email addresses or editing your Address List, click here.
Your personal message will appear both in the Smilebox email and as a comment at the bottom of your creation playback.
Please note: Creations sent through the Smilebox program will arrive under your display name from the email address "email@example.com", not your personal email address.
Example of a sent creation
From here, your recipients can click on "PLAY" to view your creation in their internet browser.
After your creation as been sent, you should receive a send confirmation email that indicates "Your Smilebox has been delivered" with the details of your shared creation.
To check on the details of your sent creation, log in at http://my.smilebox.com and find your sent creation under My Sent and Posted Creations. By default, you will automatically receive a notification and/or email that tells you when your recipients have viewed or commented on your creation.
If you are unsure of whether your recipient(s) received your sent creation, please see our article: Recipient has not received the Smilebox creation
If you are experiencing trouble or have any questions, please email us at firstname.lastname@example.org or submit a request.