How to adjust at-home print settings (size, layout, grayscale, etc.)

Grishma Verma -

Smilebox offers the following print sizes (depending on the design): 5x7, 6x8, 8x10 Standard and 8x8 for Square Format.  For help adjusting the print settings, please see the steps below.

If you would like to print your creation in a format other than the recommended size, please save your creation as a JPG image and bring it to a 3rd-party printer. We do not recommend this method, as it may distort the image.

Please note: You can print a 16x20 (Standard) and 12x12 (Square Format) size via our Print and Ship to Home deliver service. 

The quality of the final print depends on the resolution of your original picture and how much you zoomed while editing. Click here to learn more about print resolution.


How to adjust the print settings (size, layout, grayscale, and more)

Print size options are available when printing at-home, after opening the Print Wizard. Print size options for Mac customers depend on the printer driver.

Note: Depending on your operating system and software, your print size options and properties may differ.

Windows example

From the Microsoft Print Wizard, you will see the following options:

  • Printer
  • Paper size/Quality/Paper type (optional)
  • Layout (ex. Full-page photo, 4x6, 5x7)
  • Number of copies

If your print option window has a “Fit picture to frame” (as shown below), please un-check it to avoid cutting off the edges. 


You can also choose how many copies you'd like to print. If you would like to print more than one image per page, you must increase the "Copies of each picture" (5x7 example shown below).


In your Printer Wizard when you select “Options…” > “Printer Properties...” (as shown below), you will have more choices to select from.


Under Finishing, you can choose the orientation (portrait or landscape)


Under Color, you can choose to print in grayscale (great for test prints)


Click "Print" once you are ready to print your creation.


If you experience any unwanted cropped, lines in the page or other printing issue, please see our article: Troubleshooting print issues (cropped pages, partial print, and more)

 If you are experiencing trouble or have any questions, please email us at

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request