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How to check sent creation details (send date, recipient list, views, and more)

Uma -

Smilebox keeps track of your sent creations so you don't have to. 

You can find your recipient list, views and other send details from your Account Information Page.

Please note: These tracking features are only available when the creation is emailed directly through the Smilebox program.

 

You can access your Account Information page in one of two ways:

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If you need your password reset, you can get a new one by clicking on Forgot your password?

How to view send details

Under My Sent and Posted Creations you will see a list of your shared creations and any options available. Click on more details (see below).  

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On the next screen, you will see when your creation was created & sent, the recipient list (email addresses) and whether they have viewed your creation or not (see below).

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If you are unsure of whether your recipient(s) received your sent creation, please see our article: Recipient has not received the Smilebox creation

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