To run Smilebox on your Mac, you need:
- An Intel, G4, or G5 processor (if your Mac was made in the past 4 years, it should meet this requirement)
- 512mb or more RAM
- OSX 10.7 or higher
Smilebox will not run on earlier versions of the Mac OSX.
1. Try installing from our Homepage
2. Smilebox requires you to be signed in as an Admin User
If you are signed in as Standard user, you will receive the following error:
If you receive this error, please log in with an Admin user account and the retry your installation.
3. The Installer Package "Smilebox Installer" cannot be opened
This error will occur when you are trying to install Smilebox on a version of Mac OS X not supported by Smilebox.
Smilebox will not run on earlier versions of the Mac OS X including Panther.
4. A "critical error" occurs
If you receive the message below, a popup blocker (Example: Glimmer Blocker) is preventing Smilebox from installing and/or updating.
To get beyond this error, you will need to disable or turn off your pop-up blocker for Smilebox to complete the install and/or update.
5. An update error occurs
Smilebox encountered an error during update:
Name: Error decompressing update archive
Reason: File: /Applications/Smilebox.app/Contents/mac-client-contents.zip, status: 9
To get beyond this error, please restart your computer and try again. Close all other programs except Smilebox.
If you are still having trouble and need further assistance, please email firstname.lastname@example.org or submit a request here and include a screenshot of the error message.