Follow

How to sign in/out of your account

Kuldeep Singh -

To sign in to your Smilebox account, please follow the directions below. For help signing out, scroll to the end of this article

Once you have created an account, Smilebox will automatically sign you in each time you open the application.

Please note: Smilebox runs on your computer so you don't need to go to our website to open it once the program is installed.

 

Signing In

Step 1: Open the Smilebox program and click "Sign In"

Open Smilebox from your programs list or by double-clicking the icon on your desktop. Once the program is open, click 'Sign In' to log in to your account.

Sign_in_button.jpg

 

Step 2: Fill in your Login Details

You will be prompted to input your email address and password. Please use the email address you originally used to sign up. If you need your password reset, simply click on the link next to 'Forgot your password?'. If you need help finding the email address your account is under, please email support@smilebox.com or submit a request above.

After opening the program, if you are prompted to sign up for an account instead of signing in, you can click 'Already have a Smilebox account? Click here to sign in' in order to access your existing account.

Sign_in_to_your_account.jpg

Please note that the password is case-sensitive, so you need to enter it the same way you did when you originally set it.

Step 3: Start creating!

Once you are signed in, you will see a link to My Account displayed next to the Help button in the upper right-hand corner (see below).

 

If you don't have a Smilebox account, you can easily create one by filling out the form that will appear on the screen  

sign_up.jpg

Signing Out

Unless you are on a shared computer, you do not need to sign out of your account when you are finished using Smilebox. You can simply close the program and it will sign you back in automatically next time you start the program.

If you'd like to sign out of your account, simply click the 'Not You?' button in the upper right-hand corner.

 

If you have any other questions or concerns, feel free to contact us at support@smilebox.com or submit a request above.

 

Was this article helpful?
2 out of 11 found this helpful
Have more questions? Submit a request