How to cancel my Club Smilebox subscription

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To cancel your Club Smilebox subscription, please click here:

Cancel your Club Smilebox subscription

Sign in using the email address of the account you wish to cancel.

If you used a Paypal account to join Smilebox, please go to, log in to your account and follow the steps in this article: How can I cancel my Paypal Smilebox subscription?

For information regarding your trial, monthly or annual renewal and our refund policy, click here:

We are happy to refund our customers where appropriate, you can request a refund by contacting our customer services at

To submit a refund request you can:

We will review your request and get back to you as soon as possible.   

Steps to Cancel

You can also cancel by logging in to your Account page at and following the steps below. Please be sure to complete all steps to ensure your cancellation is complete.

Under Membership, click on Change Membership or Billing and you will see the following screens to cancel your Club Smilebox subscription.

Next, click Cancel Club Smilebox Membership to start the cancellation process. 

Here, there are 4 steps you must complete to cancel your account. The first is shown below. 

On Step 4, you will receive a cancellation confirmation number.


Need help?

If you have trouble or you do not know the email address of your account, please send an email to and include the following information so we can quickly assist you with cancellation.

  1. Name of the credit card owner
  2. Last 4 digits of the credit card charged
  3. Date and amount of the last charge

If either your email address or password is incorrect, you will get a "Login Failed" message. If you have forgotten your account password, see our related article: How do I change/update my password?


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