How to cancel my PayPal Club Smilebox subscription

Uma -

Before beginning these steps to cancel your Club Smilebox subscription, please log in to your PayPal account at


Once you are logged in follow the steps below:

  1. Click Profile on the menu bar
  2. Select My money
  3. In the My preapproved payments section, click Update
  4. Click on Smilebox, Inc. from the list 
  5. Next to Status, click Cancel to cancel your subscription
  6. Click Cancel Profile to confirm your request

If you’re unable to close your account using the above information, please visit:


For step-by-step screenshots, please see below. 

Steps 1-3: Under My Account, click Profile > My Money > Update (under My preapproved payments)


Step 4: Click on Smilebox, Inc.

Be sure to Filter status by: View All or click on the help link if you do not see Smilebox in this list


Step 5: Next to Status, click Cancel to cancel your subscription


PayPal will ask you to confirm your cancellation.


Alternative directions are:

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click Recurring payments dashboard under Financial information.
  4. Click My preapproved payments.
  5. Click the merchant whose agreement you want to cancel and click Cancel.


Try our new online Smilebox application! Visit and sign up for free today!

Please Note: The online and software applications are separate and paying for one does not give you membership to the other.


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