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How to Perform a Clean Install of Smilebox on Mac

Kuldeep Singh -

To carry out a clean install of Smilebox on your Mac, please complete the steps below: 

Please Note: Performing a clean install of Smilebox will not affect any of your saved creations or videos.

Step 1. Right click on 'Smilebox-Installer' file and click 'Eject' Smilebox-Installer. Make sure the Smilebox application is completely closed. In order to do that, exit Smilebox from the tray.

Step 2. Click on the 'Finder' Finder.png icon on the dock and open 'Applications'.

Step 3. Right click on the 'Smilebox' App, then 'Move to Trash'. Close Applications window.

Applications.JPG

Step 4. Click 'Go' on Menu bar and select 'Go to Folder'. 

GotoFolder.JPG

Step 5. Enter the path /Users/<YOUR USER>/library. Click 'Go' to get to the library folder.

Note: YOUR USER refers to your actual Mac user

Library_Folder.JPG

Step 6. Open the 'Application Support' folder, highlight Smilebox folder and right click 'Move to Trash'. 

Application_Support.JPG

Step 7. Go back to the 'Library' folder, select 'Preferences' and open 'Macromedia' folder.

Preferences.JPG

Step 8. Open 'Flash Player' folder and 'Move to Trash' all the three listed files under it.

Flash_Player.JPG

Step 9. Clean Safari browser cookies and re-install Smilebox application.

 

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